Marappliance™ is operated by Shanghai Miluke Network Technology Co., Ltd. | Legal Representative: Liu Jing | Customer Support Email: service@marappliance.com
Business Address: Room JT11587, Building 2, No. 988 Jingtang Road, Jiading District, Shanghai
Our Store Identity
Marappliance™ is the customer-facing retail brand operated by Shanghai Miluke Network Technology Co., Ltd.
We established Marappliance™ to provide customers with a straightforward online environment for discovering practical household and appliance-related products while maintaining clear information about the business operating the website, order handling, delivery expectations, customer support, returns, and after-sales assistance.
Transparency is an important part of how we present our store. Customers should be able to identify the company behind the website without searching through hidden or unrelated pages.
Business Information
Brand Name: Marappliance™
Legal Company Name: Shanghai Miluke Network Technology Co., Ltd.
Legal Representative: Liu Jing
Business Address: Room JT11587, Building 2, No. 988 Jingtang Road, Jiading District, Shanghai
Customer Support Email: service@marappliance.com
Shanghai Miluke Network Technology Co., Ltd., doing business as Marappliance™, operates this website and manages the customer-facing retail services described throughout these policies.
What Customers Can Expect From Marappliance™
Our aim is to make product information practical and understandable.
Depending on the product, individual pages may include information concerning:
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product purpose;
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principal functions;
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materials;
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dimensions;
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operating characteristics;
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power or compatibility information where relevant;
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included components;
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installation or setup guidance;
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care recommendations;
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and other details reasonably useful before ordering.
Customers are encouraged to review the complete product page and available options before submitting an order.
Product Photography and Descriptions
We make reasonable efforts to present products accurately.
Minor visual differences may sometimes result from:
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photography lighting;
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different screen settings;
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material texture;
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manufacturing tolerances;
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routine production adjustments;
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or packaging updates.
These minor variations do not normally change the identity or principal function of a product.
If a delivered product is materially different from the item described on the website, the customer may contact our support team so that the matter can be reviewed.
How Orders Move Through Our System
A standard order is generally prepared within 1–3 business days.
Preparation may include inventory allocation, product handling, packaging, labeling, warehouse coordination, and transfer for dispatch.
Once dispatched, estimated transportation normally takes 3–7 business days.
The preparation period and transportation period are separate stages.
Fulfillment Locations
Products may be fulfilled from our own facilities or from partner facilities depending on inventory availability, product type, destination, and operational requirements.
The business address published on this website identifies the legal company operating Marappliance™.
It does not mean that every parcel is dispatched from that address.
Returns
Eligible products may be returned within 30 calendar days after delivery.
Customers must contact customer support before sending merchandise back so that the request can be reviewed and the correct return destination can be provided.
The legal company address should not automatically be used as a merchandise return destination.
Refund Completion
Once a refund has been approved, normal completion time is 7–10 business days.
External processing systems may affect the precise date on which the completed amount becomes visible.
Customers may contact our team if more than 10 business days have passed after refund approval.
Customer Assistance
After-sales enquiries are normally reviewed within 3 business days after sufficient information has been received.
For assistance, contact:
For existing orders, including the order number in the first message will help us identify the relevant records.
If a concern involves product condition, damage, an incorrect item, or missing components, reasonable photographs or video may be requested.
Information Consistency
We aim to keep essential information consistent throughout Marappliance™, including:
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company identity;
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company address;
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support contact information;
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order preparation time;
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transportation estimate;
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return period;
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refund timeline;
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and after-sales response standards.
Where an unintended inconsistency is identified, we may update the affected page so that customers receive clear and consistent information.
Our Approach to Responsible Retail
A customer should be able to answer the following questions before completing an order:
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Who operates this website?
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What product is being offered?
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How can the business be contacted?
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How long does preparation normally take?
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How long does transportation normally take?
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What happens when a delivery problem occurs?
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How can an eligible return be requested?
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How are approved refunds handled?
Marappliance™ aims to make those answers accessible through the website and its policy pages.